Incidents tend to fall into 4 categories:

  1. Accidents
  2. Acts of God
  3. Acts of Terrorism
  4. Acts of Activism or Protestors

Clearly, all of these will have a significant negative effect on your commercial business. However, over and above the affects highlighted, you will also experience various levels of reputational damage if you are unable to recover and return to some sort of normality as quickly as possible.

Summarised below are several emergencies or disruptive incidents and their causes with key issues as to how you might be affected. This will give you an indication of the scale of what you could be confronted with.

Severe Weather

Floods

Causes: Burst water mains or pipes, severe weather, burst riverbanks or dams.

How your business could be affected

  • No access to office accommodation for several days
  • Water damage to the premises, key documentation and or products
  • Water damage to ICT hardware and mechanical machinery
  • No running water supplies
  • Key supplies unable to be delivered to or from your premises to customers
  • No utilities supplies
  • Employees unable to get to work and or their homes affected by the floods
  • No toilets, washing facilities and or catering

Snow

How your business could be affected

  • Employees unable to get to work
  • Key supplies unable to be delivered to your customers
  • Key supplies unable to be delivered to your premises
  • Accidents to employees or members of the public at your premises
  • Frozen pipes that could burst
  • Inability to stay open for business due to lack of grit or salt

Utilities Failures

Causes: Grid failures, malicious damage, builders accidentally digging through power lines, strike action. Either site specific, local or national issues.

How your business could be affected

  • No Electricity, Gas or water to your premises for up to 3 days
  • Failure of ICT and technology systems
  • Alarm/control panels defunct

Fires

Causes: Causes: Either your site or an adjacent/nearby building. Electrical fires caused by faulty wiring, malicious damage.

How your business could be affected

  • Employee injuries or fatalities
  • General public injuries or fatalities
  • Fire or smoke damage to the premises, products and or key documents
  • Failure of ICT & technology systems
  • Fire or smoke damage to mechanical machinery

ICT Failures

Causes: Systems overheating, power failures, networking issues caused by builders accidentally digging through network lines, strike action (In particular British Telecom).

How your business could be affected

  • Key documentation, files, databases and servers lost
  • No contact with customers as e-mail/communications lost
  • Non Payment of suppliers and or employees

Fuel Crisis/Supply Chain Failure

Causes: Strike action or supplies of fuel is low, strike action, affecting transportation across road, rail, air etc. Supplier failure due to liquidation or as a result of any of the incidents listed in this document.

How your business could be affected

  • Key supplies unable to be delivered to your customers
  • Key supplies unable to be delivered to your premises
  • Employees unable to get to work

Fire, Health & Safety Issues/Accidents

Causes: Poor Health & Safety culture in the workplace. Slips and trips, hazards not recognised or dealt with. Falling from heights.

How your business could be affected

  • Serious accidents resulting in injuries or fatalities to employees or the public
  • Health & Safety Executive investigations
  • Potential prosecution and legal proceedings
  • Non compliance with statutory legislation
  • Failure to maintain machinery or fabric of the building
  • Reputational Damage

Incidents Outside Of Your Control

Causes: Police cordon affecting several premises meaning you cannot gain access to your building. BT failures, power failures, severe weather, strike action, protestors, and activists.

How your business could be affected

  • Access denial to your premises
  • Employees unable to leave their homes and told to stay indoors

A single, robust Business Continuity Plan containing prevention and contingency measures will provide the answers to many of the affects listed above. We at 2 b continued Ltd. can provide the guidance and reassurance for you in order to help develop these plans with you.

With a relatively small investment we can provide these services, prior to a disruptive incident affecting you and your business, the costs are far less than if you had no plan at all.